Global Water addresses customer complaints, return on investment
Ron Fleming, President of Global Water, presenting at the Maricopa City Council Work Session on June 6.
A local utility company has issued a formal public response to a swath of customer complaints recently lodged against them for their high rates, alleged dubious billing practices and poor-quality customer service.
Global Water Inc. responded to their customer’s concerns with a letter and presentation to the Maricopa City Council during their work session June 6. The company announced several changes to its fee structure and customer service.
Their rates, however, are not likely to shrink any time soon.
