New Timeline for ACC Investigation into Johnson Utilities
SanTanValley.com
The following letter was written by Commissioners Andy Tobin and Justin Olson, then filed with the Arizona Corporation Commission July 6th. The letter addresses the Commission ‘s Investigation of the Billing and Water Quality Issues of Johnson Utilities WS-02987A-18-0050 as well as the Commission ‘s Investigation of Johnson Utilities, LLC Water Outages WS-02987A-I8-015.
Commissioners and Affected Utilities:
After the cancellation of the open meeting today due to a lack of quorum, we felt that it was necessary to update the public on our efforts concerning Johnson Utilities and propose an expedited timeline for the Commission to rule on both of the above referenced cases. For much of this year, the Commission has heard serious complaints from Johnson Utilities customers about water quality, water pressure, air quality, billing and customer service issues. In March, the Commission responded to these complaints by issuing an Order to Show Cause as to why an interim manager should not be appointed at Johnson Utilities. In April, the Commission began a lengthy evidentiary hearing on the Order to Show Cause in the water quality and billing docket. After the evidentiary hearing, the Commission became aware of additional issues at Johnson Utilities. A water outage in early June at Johnson Utilities led the Commissions to open an investigation and a second docket to hear evidence on this issue.
