Global Water customers question staff at forum
In the first of what is expected to be monthly customer forums, representatives from Global Water Resources took questions and complaints from the public Thursday.
Topics ranged from high rates to lack of notification when meters were being changed out. The forum was the result of a public hearing called by the City of Maricopa in February with an angry audience of customers in the wake of water main breaks last fall.
At Thursday’s forum at Elements Event Center, the room was divided into areas to funnel specific questions to the appropriate administrator. CEO Ron Fleming had a regular scrum of people around him. He thought he would get many more questions about rates and cost of service but surmised they had been directed to other tables.